Faq’s

Do Our Dog Walkers have insurance and CRB ( Criminal Record Bureau) Checks?

Yes, we are fully Insured with Pet Business Insurance for walking, doggy day care, home sitting and pet taxi. All the Team are CRB Checked.

Do Our Dog Walkers have a Council License?

Yes, we are fully Licensed by the Tewkesbury Council. No. 18/00074   

Do Our Dog Walkers have a cancellation policy?

Yes ODW charge the following cancellation fees:

  • Walking & Day care services – if cancelled on the day of service 100% fee will be charged
  • Boarding – If cancelled 48 hours or less a 100% charge will apply of the total boarding fee

Are there any late payment charges?

Yes, you will be charged 10% of your invoice total if payment is more than 48hrs later than the payment deadline stated on the invoice.

What times are Our Dog Walkers open for bookings?

Monday – Friday 8am – 8pm
Saturday 9am – 1pm
Sunday 9am – 1pm